WilderBet Privacy Policy

At WilderBet, we take your privacy seriously and are committed to protecting the personal data you share with us when you use WilderBet Online Casino. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By registering an account and using our services, you agree to the practices described below.

Who We Are

WilderBet Online Casino is operated by Vitacore Limited, a company registered in Anjouan (registration no. 16100), licensed and regulated by the Anjouan Gaming Board under licence no. ALSI-202512038-FI1. Payment processing services are provided through our agent, Olyrius Limited, registered in Cyprus (HE482559). Throughout this policy, "we," "us," and "our" refer to WilderBet and its payment partners acting on our behalf.

Information We Collect

We collect several categories of information in order to provide our gaming services, process transactions, and comply with our legal obligations. When you complete WilderBet register procedures or use our platform, we may collect:

• We gather identity details such as your name, date of birth, residential address, email address, and phone number during wilderbet register and account verification processes.
• We record financial information, including wallet addresses, payment card details, and transaction history related to your wilderbet deposit and wilderbet withdrawal activity.
• We track gameplay data, including wagers placed, games played, session duration, and outcomes across our slots, live casino, and other game types.
• We collect technical data such as IP address, device type, browser information, and log-in timestamps whenever you access wilderbet login pages, whether through our website or our wilderbet app.
• We may collect communications you send us through email or LiveChat, including support tickets and correspondence related to bonuses, promo codes, or complaints.

How We Use Your Information

Our purposes for processing your personal data are limited to legitimate business needs. We use your information to:

• We verify your identity and age to ensure you are eligible to use our services and to prevent fraud and underage gambling.
• We process your wilderbet deposit and wilderbet withdrawal requests securely and efficiently.
• We administer our VIP Club, cashback programs, and bonus offers, including tracking eligibility for our wilderbet bonus code and wilderbet no deposit bonus campaigns where applicable.
• We personalize your experience, including recommending games from providers such as Pragmatic Play, NetEnt, and Evolution based on your preferences.
• We send you service-related communications, promotional offers, and updates about new wilderbet casino bonus opportunities, where you have consented to receive marketing.
• We maintain records required under our licensing obligations and anti-money laundering regulations.

Legal Basis for Processing

We process your personal data based on the performance of our contract with you (our terms and conditions), compliance with legal and regulatory obligations under our Anjouan gaming licence, our legitimate interests in operating and securing WilderBet Online Casino, and, where applicable, your consent for marketing communications.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• Our payment processing partner, Olyrius Limited, to facilitate deposits and withdrawals.
• Game and live providers such as Pragmatic Play Live, Iconic21, and Evolution, solely to deliver gameplay functionality.
• Regulatory authorities, law enforcement, or auditors, where we are legally required to disclose information.
• Fraud prevention and identity verification services, to protect our platform and our players.
• Professional advisors, including legal and financial consultants, bound by confidentiality obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and improve the wilderbet casino app experience. You can manage cookie settings through your browser, though disabling certain cookies may limit functionality, including features related to wilderbet login and session management.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting regulatory record-keeping requirements under our gaming licence. Transaction records, identity verification documents, and communication logs are typically retained for a minimum period required by applicable anti-money laundering rules, even after you close your account.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Our security practices include encryption of sensitive data, restricted internal access controls, and regular monitoring of our systems, including those supporting wilderbet casino login authentication and transaction processing.

International Data Transfers

As an international crypto casino serving players across multiple regions, we may transfer your data to servers or partners located outside your country of residence. Where such transfers occur, we take steps to ensure your data remains protected to a standard consistent with this Privacy Policy.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We respect these rights and, upon verified request, will:

• We provide you access to the personal data we hold about you.
• We correct inaccurate or incomplete information at your request.
• We delete your data where legally permissible, subject to our regulatory retention obligations.
• We allow you to withdraw consent for marketing communications at any time.
• We restrict or object to certain processing activities where applicable law allows.

To exercise any of these rights, please contact our support team at support@wilderbet.com, and we will respond within a reasonable timeframe.

Restricted Jurisdictions

We do not knowingly collect or process data from residents of restricted countries listed in our terms, including the United States, United Kingdom, and other excluded territories. If we discover that an account has been opened from a restricted jurisdiction, we reserve the right to close the account and process data solely as needed to comply with legal obligations.

Children's Privacy

Our services are intended strictly for individuals of legal gambling age. We do not knowingly collect personal information from minors, and any account found to belong to an underage individual will be closed immediately, with funds handled in accordance with our terms.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of WilderBet Online Casino after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or wish to submit a request regarding your personal information, please reach out through our LiveChat, available 24/7, or email us directly at support@wilderbet.com. Our support team is available in multiple languages to assist you.